Our cash & carry wants to improve its service and you can help them, help you...
This season has thrown up challenges like no other that the nursery has faced in its near 100-year history. The collation of small orders can be time-consuming and take staff away from important work such as stocking up the beds. With this in mind, we are making a few changes to how we process your orders. This will be implemented from the 1st of October.
Any customer whose order is below £250 we ask that you lift the plants yourself off the beds here and take away with you on the day. We can on occasion hold your order if you need to call back with a van. We will hold for no longer than four days.
Customers who are spending between £250 and £500, we can quote for these orders and lift the plants. However, it would be appreciated if you can still lift some of the plants off cash and carry especially if you have seen the plants already and know you want particular specimens. These orders would not qualify for delivery; collection only, which can if needed, be held in our customer bays for a limited time.
Any order which has a value of over £500 can be delivered; by either our own transport or by use of a carrier service (charges may apply). We will quote for these orders, lift and pack them for despatch. You can still lift the plants off the beds and take them away in your own vehicle
Posted 21st Sep 3:46pm